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Effective Date: 01/10/2024

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Welcome to EM Heating and Air Conditioning LLC! These Terms and Conditions (“Terms”) govern your use of our website and HVAC services provided by EM Heating and Air Conditioning, based in Long Beach, CA.

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By scheduling service, requesting a quote, or using our website, you agree to the following terms:

 

1. Services

We provide residential HVAC services, including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. All services are subject to availability and may vary based on location.

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2. Quotes and Pricing

• All estimates are valid for [30] days unless stated otherwise.

• Pricing may vary depending on system requirements, property conditions, and materials used.

• Final pricing will be confirmed before any work is performed.

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3. Payment Terms

• Payment is due upon completion unless otherwise agreed in writing.

• Accepted forms of payment: [Cash, Credit Card, Check, Financing (e.g., GreenSky), etc.].

• Late payments may be subject to additional fees.

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4. Warranties

• Equipment warranties are provided by the manufacturer and may vary by product.

• Labor warranty: [e.g., 1-year warranty on workmanship].

• Warranty is void if unauthorized repairs or modifications are made.

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5. Cancellations and Rescheduling

• Please provide at least 24 hours’ notice to cancel or reschedule appointments.

• Missed appointments without notice may result in a service fee.

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6. Liability

We are not responsible for pre-existing issues, structural damage, or misuse of HVAC systems. Our liability is limited to the amount paid for the specific service rendered.

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7. Customer Responsibilities

• Ensure access to service areas (attic, yard, breaker panel, etc.).

• Disclose any known system issues or hazardous conditions.

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8. Use of Website

The content on our website is for informational purposes only. You may not copy, reproduce, or distribute any material without our written consent.

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9. Privacy

We respect your privacy. Please refer to our Privacy Policy for details on how we collect and use your information.

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10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the effective date.

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11. Contact Us

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For questions or concerns, please contact:

EM Heating and Air Conditioning LLC
(562) 446-5275
Ermhvac@gmail.com

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